Author and General Counsel Bjarne Tellman on Culture and Building an Outstanding Legal / Compliance Team

Bjarne Tellman knows how to build a great compliance / legal team.  He’s in charge of 170 professionals across six continents at Pearson, the world’s largest education company.  He’s also the author of the new book, “Building an Outstanding Legal Organization: Battle-Tested Strategies from a General Counsel.”  Bjarne and I met when my company Spark Compliance Consulting was working with Pearson on an anti-bribery project.  I was fascinated by his whole book, but specifically on the elements of culture creation and change.  Bjarne was kind enough to sit down with me to share some fascinating insights, including:

  • How can you test whether there is alignment between what the company says it values are and the actual behaviour of employees and managers
  • The challenges of changing a legacy culture and what to do about them
  • Bjarne’s top three tips for creating an outstanding compliance and legal team

[Kristy]: In your book, you say, “Values and belief create outcomes.”  Can you explain what you mean by that?